Privacy Policy

Nucleusplanet LLC operates Nucleusplanet.

Nucleusplanet LLC is an independent reseller. We are not an authorized dealer of the brands we sell unless a product listing expressly states a documented authorization. Third-party trademarks belong to their respective owners.

Our United States storefront offers new and secondhand goods, including electronics, jewelry, apparel, books, and collectibles. For questions about your information, use the contact options in the Privacy contact section below.

We collect information you provide directly and information generated through use of the store.

We use personal information to operate and improve Nucleusplanet, including to:

We use cookies necessary for features such as sign-in, cart management, and order access. These are separate from optional analytics technologies.

The storefront includes Google Analytics 4 when a valid measurement ID is configured. When enabled, Google's analytics scripts may collect usage and device information and use cookies or similar identifiers. This policy does not mean analytics is enabled on every visit or that we have a cookie-consent control on the Site.

You can control cookies through your browser settings; blocking necessary cookies may limit account, cart, or checkout features. For questions about analytics or privacy choices available under applicable law, contact us through Contact Us.

Only payment methods displayed for your order at checkout are available. Card details entered through the Stripe payment form are processed by Stripe under its privacy policy and security controls.

The Stripe form sends card details to Stripe rather than through our order form. We receive payment status, transaction identifiers, and related order information needed to complete the purchase. Do not send full card numbers or card security codes through support messages.

We share personal information only as needed to run the store and as described here:

We retain personal information for as long as needed to fulfill the purposes described in this policy, including providing services, maintaining account and order records, resolving disputes, detecting fraud, and meeting legal, tax, and accounting requirements.

Retention periods vary by data type. When information is no longer needed, we delete or de-identify it where practical.

We use administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Please choose a strong password for your account and keep your login credentials confidential.

Depending on where you live and which laws apply, you may have rights to access, correct, delete, or obtain a copy of certain personal information, or opt out of specified processing, such as targeted advertising or a sale or sharing of personal information as those terms are defined by law. These rights and definitions vary; this policy does not assert that our analytics or other processing is exempt from them.

To exercise available rights, reach us via Contact Us. We may request information reasonably necessary to verify your identity or authority to act for someone else. Some information must be retained for orders, disputes, fraud prevention, or legal compliance, subject to applicable law. We will explain any limitation on a request and any applicable appeal process.

You can unsubscribe from marketing emails using the link in those emails. This does not stop necessary order, account, or support messages.

Nucleusplanet and our service providers may process and store information in countries other than where you live. Those countries may have different data protection laws. When we transfer personal information internationally, we take steps intended to provide appropriate safeguards consistent with applicable law.

Our store is not directed to children, and we do not knowingly collect personal information from children under 13 (or the equivalent minimum age in your jurisdiction). If you believe a child has provided us personal information, contact us and we will take appropriate steps to delete it.

For privacy questions, requests, or concerns, reach Nucleusplanet through Contact Us. Include enough detail for us to understand and respond to your request. We aim to reply within a reasonable time.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Material changes may also be highlighted on the storefront or communicated by email when appropriate.